Getting help

How to reach a human during early access.

Updated August 2026

Your channels

• Your onboarding thread — during early access, the email thread you already have with the team is the fastest route.
• The contact form — alluqi.ai/quote reaches the same people if you do not have a thread handy.

What to include

• What you were doing and what happened instead.
• Roughly when — timestamps help us find it in logs.
• Your platform: Windows or macOS, and iPhone if the phone is involved.
• Anything you already tried from this help center.

While you wait

The Learn site covers concepts and setup in depth, and this help center’s Troubleshooting collection handles the common failures.